Privacy Policy
Last updated: March 2026
At Arya Meals, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our food delivery services in Chamba.
Information We Collect
When you place an order or contact us, we may collect the following information:
- Name
- Mobile number
- Delivery address
- Order details
- Messages or inquiries sent via WhatsApp or phone
Partner Registration Information
When you register as a Delivery Partner or Restaurant Partner with Arya Meals, we collect additional information for onboarding and verification.
For Delivery Partners
- Name and mobile number
- Vehicle type (Bike / Scooty)
- Driving License details or uploaded copy
- RC (Vehicle Registration Certificate)
- Service area/location
For Restaurant Partners
- Restaurant name and owner details
- Mobile number and address
- FSSAI license details or uploaded copy
- GST number (if applicable)
- Food type / category
How We Use Your Information
Your information is used only for the following purposes:
- To prepare and deliver food orders
- To contact you regarding your order
- To improve our food quality and customer service
- To resolve complaints or support requests
How We Use Partner Information
- Verification and onboarding of partners
- Managing delivery and restaurant operations
- Communication regarding orders, payouts, and updates
- Improving service quality and operations
Data Protection
Arya Meals takes reasonable steps to protect your personal data. We do not sell, rent, or trade your personal information to third parties.
Document Handling & Security
Documents such as Driving License, RC, FSSAI, and GST are collected only for verification purposes. Arya Meals ensures that these documents are handled securely and are not shared with unauthorized parties.
Third-Party Services
We may use third-party services such as payment providers or WhatsApp for communication. These services have their own privacy policies, and Arya Meals is not responsible for their practices.
Cookies
Our website may use cookies to improve user experience. Cookies do not collect personal information and are used only for basic functionality.
Order & Partner Communication
By placing an order or registering as a partner with Arya Meals, you agree to receive calls or messages regarding orders, delivery updates, onboarding, and service communication.
Changes to This Policy
Arya Meals may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
- Business Name: Arya Meals
- Service Area: Chamba, Dalhousie, Banikhet
- Contact: Via phone or WhatsApp