Terms & Conditions
Last updated: March 2026
Welcome to Arya Meals. By using our website, mobile services, or placing orders through Arya Meals, you agree to the following Terms & Conditions.
Service Availability
Arya Meals currently provides food ordering and delivery services in Chamba, Dalhousie, and Banikhet. Service availability may vary depending on location and restaurant availability.
Orders & Deliveries
- All orders are subject to restaurant acceptance and availability.
- Delivery times are estimated and may vary due to weather, traffic, or operational issues.
- Customers must provide accurate delivery details and contact information.
- Arya Meals reserves the right to cancel or refuse any order if necessary.
Payments
- Payments can be made through available online payment methods or cash on delivery (if available).
- Prices shown on the platform may change without prior notice.
- Customers are responsible for verifying order details before making payment.
Cancellation & Refund Policy
- Orders once confirmed may not be cancelled after food preparation starts.
- Refunds, if applicable, will be processed based on the issue verification.
- Arya Meals reserves the right to reject refund requests in case of misuse or false claims.
Customer Responsibilities
- Customers must provide correct address and phone number.
- Any misuse, abusive behavior, or fake orders may result in account restriction.
- Customers should check food items upon delivery and report issues immediately.
Restaurant Partner Terms
- Restaurant partners must provide accurate menu and pricing details.
- Partners are responsible for maintaining food quality and hygiene standards.
- Arya Meals reserves the right to suspend or remove restaurants violating policies.
Delivery Partner Terms
- Delivery partners must carry valid driving license and vehicle documents.
- Partners are expected to maintain professional behavior with customers.
- Arya Meals may suspend accounts for misconduct, delays, or policy violations.
Intellectual Property
All logos, branding, images, and content related to Arya Meals are the property of Arya Meals and may not be copied or used without permission.
Limitation of Liability
Arya Meals acts as a platform connecting customers, restaurants, and delivery partners. Arya Meals is not responsible for delays, third-party issues, or indirect damages arising from service usage.
Privacy
By using Arya Meals, you also agree to our Privacy Policy regarding the collection and usage of personal information.
Changes to Terms
Arya Meals may update these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.
Contact Us
- Business Name: Arya Meals
- Service Area: Chamba, Dalhousie, Banikhet
- Contact: Via phone or WhatsApp